Box Office Policies
Ticket Policy
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Each person
REGARDLESS OF AGE
must have a valid ticket to enter a performance.
Exchange Policy
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NO REFUNDS
EXCHANGES only subject to the following conditions:
- Tickets may be exchanged by simply calling the Chemainus Theatre Festival Box Office at (250) 246-9820
-
An exchange fee will be applied as follows:
- Subscription tickets: No Charge
- Non-Subscription tickets: may have a fee per ticket.
- Please retain your original tickets to redeem your new tickets upon presentation at the Chemainus Theatre Festival Box Office.
- Requests for ticket exchanges will be accepted up to 48 hours prior to the performance date of the tickets you are holding. This provides the Chemainus Theatre Festival Box Office the opportunity to resell the exchanged tickets.
- The difference in ticket price will be charged when upgrading your tickets to a more expensive night or seat.
Lost Tickets
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In the event that you have lost your tickets, please visit the
Chemainus Theatre Festival Box Office or call
(250) 246-9820
before your performance
date.
You can also reprint most tickets if you log into the online portal and look for your future events on the home page.
You can also reprint most tickets if you log into the online portal and look for your future events on the home page.
Order Fees
Mailing Fees
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Refer to
Mailing Fee
for the policy description.
Chemainus Theatre Festival
9737 Chemainus Road
Bag 1000 Chemainus BC V0R 1K0
Directions to our Box Office
9737 Chemainus Road
Bag 1000 Chemainus BC V0R 1K0
Directions to our Box Office
Telephone:
1-800-565-7738 or (250)246-9820
www.chemainustheatrefestival.ca
box-office@chemainustheatre.ca
www.chemainustheatrefestival.ca
box-office@chemainustheatre.ca