Box Office Policies

Ticket Policy

× Each person REGARDLESS OF AGE must have a valid ticket to enter a performance.

Exchange Policy

× NO REFUNDS

 

EXCHANGES only subject to the following conditions:
  1. Tickets may be exchanged by simply calling the Chemainus Theatre Festival Box Office at (250) 246-9820
  2. An exchange fee will be applied as follows:
    • Subscription tickets: No Charge
    • Non-Subscription tickets: may have a fee per ticket.
    • Please retain your original tickets to redeem your new tickets upon presentation at the Chemainus Theatre Festival Box Office.
  3. Requests for ticket exchanges will be accepted up to 48 hours prior to the performance date of the tickets you are holding. This provides the Chemainus Theatre Festival Box Office the opportunity to resell the exchanged tickets.
  4. The difference in ticket price will be charged when upgrading your tickets to a more expensive night or seat.

Lost Tickets

× In the event that you have lost your tickets, please visit the Chemainus Theatre Festival Box Office or call (250) 246-9820 before your performance date.

You can also reprint most tickets if you log into the online portal and look for your future events on the home page.

Order Fees

× Refer to Order Fee for the policy description.

Mailing Fees

× Refer to Mailing Fee for the policy description.
 
Chemainus Theatre Festival
9737 Chemainus Road
Bag 1000 Chemainus BC V0R 1K0
Directions to our Box Office